No, corporate clients are not eligible to participate in the Rewards Program.

• DAMRO showrooms & Marino Beach Hotel: You earn points on eligible purchases, calculated based on your total bill value at the rate of two points for every one hundred rupees spent, where one point is equivalent to one rupee. (Rates may vary at the sole discretion of the service provider.)
• Diliganz Fashion Shops: You earn points on eligible purchases, calculated based on your total bill value at the rate of one point for every one hundred rupees spent, where one point is equivalent to one rupee. (Rates may vary at the sole discretion of the service provider.)

Yes, all reward points earned from different participating agents are credited to a single account. Regardless of where the transaction takes place, whether at a DAMRO showroom, Diliganz, or Marino Beach Hotel, points are accumulated under your registered account, allowing you to track and redeem them conveniently.

You can check your points balance:

• Log in to our rewards website
• By contacting our customer service hotline at 033 4 678 678
• At any DAMRO showrooms or participating agents

Available points can be redeemed at the time of purchase at the following participating agents. Please inform the sales representative before billing.

Loyalty points can be redeemed at:

• DAMRO showrooms
• Marino Mall (selected outlets)
• Marino Beach Hotel
• Diliganz Fashion Shops
• Sigiriya Forest Edge Hotel

Yes, loyalty points may expire after a certain period. Please refer to the terms and conditions for details.

No. Loyalty points are non-transferable and can only be used by the registered member.

Please inform us immediately if a card is lost. The card will be blocked to prevent unauthorised use, and after necessary verification procedures are completed, a replacement card may be issued in accordance with program guidelines.

You may contact our customer service team via 033 4 678 678 or visit your relevant participating agents (DAMRO showrooms, Diliganz fashion shops, Marino Beach Hotel).

Please inform the relevant participating agent (DAMRO showrooms, Marino Beach Hotel, Diliganz fashion shops) immediately to update your details, and ensure any mobile number changes are confirmed in writing. Keeping your mobile number up to date is essential, as OTP verification is required for point redemption.

No. Some products or services may not be eligible. Please check with our staff for further information.

You may redeem your loyalty points on any product or service purchase at participating agents, subject to the program's Terms and Conditions.

Membership is valid for a lifetime unless terminated for misuse.

No. You do not need to carry your Loyalty Card. Provide your registered mobile number at the time of purchase. An OTP will be sent to your mobile to complete the redemption process.